Contact our support team

    Frequently asked questions

    Do you sell actual products or just designs?
    We focus on delivering high-quality architectural and interior design packages, including complete construction drawings, layout plans, and 3D visualizations. These are ready to use with your contractor for renovation or construction.
     
    While we don’t sell physical products or furniture, we do offer optional build services through our in-house contractors. If you’d like us to help bring your design to life, email build@proyeku.co for a custom quote within 3–5 working days.
    Can I find a design that fits my space?
    Yes! We offer a wide range of design templates in various dimensions (e.g., 1x1, 1x2, etc.) so you can find a layout that closely fits your space. You can also filter by style and category — such as modern, minimalist, industrial, or classic — to match your personal taste and project needs.
     
    Keep in mind that minor dimensional differences are common in furniture construction and site conditions. We recommend choosing the design that’s closest to your desired style and layout, then working with our in-house contractors to fine-tune it on-site. This ensures precise adjustments based on real site measurements and a smooth, end-to-end experience from design to installation.
    Can I sell my own designs on Proyeku?
    Yes, you absolutely can! Proyeku offers a dedicated Partner Dashboard where interior designers and architects can set up their own shop and sell design templates directly on our marketplace. Each listing can include complete construction drawings, making it easy for buyers to execute your designs with their contractors.
     
    To get started, simply sign up as a partner and upload your work through the dashboard. Our curation team reviews submissions within 3–5 working days, and once approved, your design will be live on the platform.
     
    You set your own prices, and we take a small commission per sale — a great way to grow your brand, reach new audiences, and generate passive income.
     
    Ready to join? Sign up as a partner and start building your shop today.
    Do you offer construction services?
    Yes, we do! Proyeku now provides in-house construction services to help you seamlessly turn your purchased design into reality. By building with us, you ensure that every detail of your design is executed accurately, with direct coordination between our design and build teams for a smoother experience.
     
    To get started, simply email us at build@proyeku.co, and we’ll provide a personalized quotation within 3–5 working days.
     
    Choosing to build with Proyeku means less hassle, fewer miscommunications, and a flawless end-to-end journey from concept to completion.
    What happens after I purchase a design?
    Once your purchase is complete, you’ll receive a download link containing all the essential files — including technical drawings, 3D renderings, and material specifications. These files are ready to be used for your renovation or construction project.
     
    If you’d like a hassle-free experience, you can also choose to build directly with Proyeku. Our in-house team ensures precise execution based on the design, with adjustments made according to actual site conditions.
     
    To get a quotation or start the build process, just email us at build@proyeku.co — we’ll get back to you within 3–5 working days.

    Proyeku

    Creative Space, Tower B
    Jl. Agung Timur 8, Blok 4 No. 12A
    Jakarta 14350, Indonesia

    support@proyeku.co
    +62 851-3332-8218